Police officers put their lives on the line every day. The toll this takes on their health and wellbeing can be immense. We are here to support our current and former serving police officers. If you need support we have a range of services to assist you.
In an emergency
If you or a friend are in urgent need of assistance then dial 000.
13 11 14
1300 224 636
Police Welfare Services Unit
- Phone: 9247 3344 (24 hours)
- Email: [email protected]
The Police Wellbeing Unit provides state-wide, confidential counselling services to all employees, partners and children under the age of 18.
Victoria Police utilises an external provider for counselling who has state-wide coverage. Members are entitled to a number of sessions under this arrangement.
Employees can access services in relation to a range of issues such as:
- critical incident stress management
- drug and alcohol issues
- grief and loss
- relationship counselling
- other work-related and personal problems
- available 24/7 via 03 9468 2600 (including immediate critical incident support),
- Member Assistance Program (OPTUM) – available 24/7 on 1300 361 008 for free referrals for confidential counselling services
Retired Peer Support Officers program (RPSO)
The RPSO program was established to support police veterans living with mental health issues. Having a place to connect with peers who understand their experiences can really help during tough times. RPSOs are former Victoria Police members who voluntarily provide confidential support and referral services to employees who have retired, resigned or been ill-health retired from Victoria Police.
RPSOs are available to assist any former employee of Victoria Police who may be experiencing some of the following;
- mental health injuries
RPSOs are NOT counsellors and do NOT make psychological assessments. But do have great communication and problem solving skills. They are trained in psychological first-aid, suicide awareness and can provide referrals.